Resolved - PlayerUp Middleman Protected Transaction

Discussion in 'Disputes - Resolved Cases' started by Zoidak, 4/16/19.

Thread Status:
Not open for further replies.
  1. Zoidak

    Zoidak
    Expand Collapse
    Verified Status: This user has completed basic background and ID verification

    2   0   0

    Offline
    Joined:
    3/22/19
    Posts:
    12
    Likes Received:
    1
    How to Report a Dispute
    Please fill out all 9 questions below. You must provide proof or your claim cannot be validated.

    1. Date Dispute Happened
    attempted on April 15, 2019. and Recalled on April 16, 2019

    2. Are You The Buyer or Seller
    I am a Buyer

    3. Total Transaction Value
    $1100 + $33 Insurance = $1133

    4. Other Parties Username
    Quick Garde

    5. Method Used To Pay or Receive Payment
    PayPal
    Did payments and process through Middleman

    6. Other Parties Email Addresses
    N/A

    7. Other Parties Payment Email Address
    N/A
    8. Other Parties Messenger Username
    Discord : Quick G#3134

    9. Provide All Chat Logs and Additional Information Below



    Screenshot_79.png Screenshot_78.png Screenshot_80.png Screenshot_81.png Screenshot_80.png Screenshot_82.png
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
    Middleman likes this.
  2. Hulk

    Hulk
    Expand Collapse
    General Support Moderator
    General / Expediting Support (Staff): This account handles general/expediting support transactions Verified Status: This user has completed basic background and ID verification Moderator Status (Non Employee): This account handles basic community support inquiries

    17   0   0

    Offline
    Joined:
    1/31/14
    Posts:
    43,500
    Likes Received:
    351
  3. Hulk

    Hulk
    Expand Collapse
    General Support Moderator
    General / Expediting Support (Staff): This account handles general/expediting support transactions Verified Status: This user has completed basic background and ID verification Moderator Status (Non Employee): This account handles basic community support inquiries

    17   0   0

    Offline
    Joined:
    1/31/14
    Posts:
    43,500
    Likes Received:
    351
    Informed middleman.
     
  4. Middleman

    Middleman
    Expand Collapse
    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

    174   0   0

    Offline
    Joined:
    1/1/14
    Posts:
    68,578
    Likes Received:
    2,971
    Already spoke to @Quick Garde about this a couple hours. We're working on a plan here to get the account back/bring some justice but @Quick Garde isn't at fault here. He is a reseller.

    We have agreed to cancel the order and will take the LOSS on this transaction for the both of you. Hope you're happy with that :)
     
  5. Middleman

    Middleman
    Expand Collapse
    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

    174   0   0

    Offline
    Joined:
    1/1/14
    Posts:
    68,578
    Likes Received:
    2,971
    Reason we're taking the loss is something @Quick Garde mentioned before the transaction and our longterm business relationship with Quick Garde that has been extremely positive and Quick Garde has been a solid seller with very little issues prior to this.

    Rolling back 2 transactions cancelling both of them to make this transaction cancel easily without all the hassle.

    Also @Zoidak you didn't purchase insurance. Next time include that. Luckily you have after sale protection still on all transactions and thankfully you used middleman services to shield you from a huge potential loss.
     
Thread Status:
Not open for further replies.