Resolved Cannot Access purchased Account

Discussion in 'Help - Ask Support Questions' started by TatianaT, 4/10/19.

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  1. TatianaT

    TatianaT
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    I made purchase 1130000000300029410 with email [email protected] and tried to activate through the link for my PlayerUp account of the same email. I keep getting error messages and the seller has not received confirmation that I paid. Please help! It was nearly $5000 and time is of the essence.
     
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  2. PlayerUp

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    Automated Response

    Thank you for submitting a support ticket with the general support (non middleman support) department.

    Please note that this support doesn't handle middleman/playerup purchases/orders/payments as you'll need to contact the middleman department directly here regarding this. Your ticket won't be redirected so please make sure to open a new ticket with the correct department.

    Assuming this is a general support inquiry, an agent will assist you shortly. Meanwhile while waiting, you can also get help or find your answer here:

    Regular Support
    For all non-middleman help related questions, please follow these instructions:
    1). View the Guides Section for all commonly asked questions
    2). View our Knowledge Base for all other commonly asked questions
    3). If these sections above don't answer your question, please submit a Help Ticket here.
    4). You can contact an agent or moderator directly using the chat system.

    Disputes
    If you believe someone has possibly scammed/frauded you, please Open A Dispute Form (takes 2 minutes). Filing a report will then provide us the necessary information to take action against the individual and assist you at resolving the dispute.



















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  3. Admin

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  4. Admin

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    This is resolved.
     
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