How to Report a Dispute Please fill out all 9 questions below. You must provide proof or your claim cannot be validated. 1. Date Dispute Happened March 18 2018 2. Are You The Buyer or Seller I'm the Buyer 3. Total Transaction Value 40 USD 4. Other Parties Username League Shack 5. Method Used To Pay or Receive Payment PayPal 6. Other Parties Email Addresses [email protected] 7. Other Parties Payment Email Address [email protected] 8. Other Parties Messenger Username League Shack 9. Provide All Chat Logs and Additional Information Below They offer a 40USD black knight account and They said that the accounts are full access and if you want to merge you need to contact them.They said I would have my account by 24 hours and it's been almost 4 days since I paid I never recieved anything!I want my money back but they keep ignoring my emails.Im mad because they wont respond so now I'm disputing with this person. scam
Hello sir, Thank you for reaching out to us. I would first like to say that I am sorry for any delays you may have experienced. You have left out a lot about this case in your message here sir. We have been sending out daily order updates on all orders. I can see here that you've been informed several times about the status of your account. Our site has been issuing delivery delays to all PS4 Black Knight orders through email + website notifications + discord status updates. We have also seen that you have disputed the payment via PayPal. I did a quick search and I understand that you are frustrated, but you're opening claims on almost every single website that we touch/ spamming us. I would really appreciate if you could just escalate it on one platform or just simply deal with us directly so we can handle it through there. We are extremely busy and its hard to update every platform for the same support request. All this does is delay your order. We also do not sell Fortnite accounts on Playerup. Please view our status pages through our platforms and read our status notifications to stay informed. We recently just sent out a notification that we are processing all of our orders, but since you have escalated a dispute on PayPal, our escalations team has to review your order. There should have been no claim in the first place opened on this website. I know you're frustrated and are trying to get attention about your order, but the actions you're pursuing will only delay any issues you may have about your order.
We understand that you are trying to get extra attention to your order but we would also appreciate if you stopped spamming "scammer" "stole Money" etc. This is a complete false statement about our website.
Yeah I will close this thread I want to resolve the issue ASAP like I just want the product I paid for (Black Knight Account)...I will continue messaging in email.Otherwise you may as well give me my money back cause it's not a fair trade off
Still hasn't sent me an account dont buy from this person's website how sad it must be to scam people and make up excuses
Hello, Sorry for the delayed response. Have you received your order yet? We have fulfilled most of our orders so you should have received it by now. If you still have not received it please email "[email protected]" with your order # in the subject line. You can also contact our support us at "[email protected]". Sorry if our responses are delayed, our team usually only monitors the middleman transactions through this website once every 24 hours. Once you're all settled please notify us via email. Thank you
