How to Report a Dispute Please fill out all 9 questions below. You must provide proof or your claim cannot be validated. 1. Date Dispute Happened Example: March 13, 2019 2. Are You The Buyer or Seller Example: I'm the Buyer 3. Total Transaction Value Example: $80 USD 4. Other Parties Username Example: ScottH.Moon 5. Method Used To Pay or Receive Payment Example: PayPal 6. Other Parties Email Addresses Example: [email protected] 7. Other Parties Payment Email Address Example: [email protected] 8. Other Parties Messenger Username Example: bobskik 9. Provide All Chat Logs and Additional Information Below Me: I’m interested in your Pokémon go account. I was wondering if you would take 80 for it? SHM: Yes, it's still available and yep i agree with the price give me sec to can show u all details of the account also do u can pay via paypal? Me: Yes I have paypal Sent from my iPhone SHM: also the delivery is instant in a txt by here Gmail come with the full access email and pws Pokemon Go Account Gmail Level 40 with 43 shiny and many pokemon 100iv Valor Team, Change Name : On Me: And I can change the password correct? Sent from my iPhone SHM: let me know when you finish observing the account also this is my paypal [email protected] let me know when u send the payment to check and can send the account with this note : Pokemon Go Account Gmail Level 40 , team Valor the note is optional. SHM: Yes, that is correct Me: I sent the money I don’t know why it’s doing an echeck SHM: Alright give me a sec to check SHM: maybe are pending Yhmm a sec to take a picture Me: What does it show on your end? Sent from my iPhone SHM: This Me: Must be pending the . Because it shows that you’ll receive it by 3/19. Is there a way you can cancel it? Not the account, but that payment and I’ll try something different. Maybe if I put money in my paypal and then transfer it to you it won’t have this problem? Sent from my iPhone SHM: I can put the orden processed to can u go the details payment and confirm the reciept SHM: Send Me: Is this what you mean? SHM: Yes, that's it that release the payment are holding Me: Did it release it or do we have to wait? Sent from my iPhone SHM: release the payment and so we should not wait for 19 days also i need open ur account 1- go to the details of the payment 2- cofirm the reciept 3- let me know to check and to can send the account details right now Me: Ok I confirmed the receipt SHM: ill need refresh the page a moment Me: Did it work? Me: Am I able to get the account? Me: Hello? Me: Could I get some heads up to what is going on please?? Me: Did you just scam me??? Seriously man?? SHM: What are you talking about? I check right now but it will be released within 3 days Me: If we can work this out I would appreciate it. Once I get the account I’ll be happy and cancel the account. You got your money. Sent from my iPhone Me: I thought you were scamming me Me: I’m sorry. I got WAY ahead of myself and thought I was being had Me: My anxiety got the best of me when you hadn’t messaged back after the receipt was confirmed. I took it as you we’re scamming me. That’s why I went to PayPal. I undid the dispute. I’m sorry. If we still can I would like to get the account. Me: Do I need to check back in three days? Me: Anything today? Me: Will I be able to get my account? I noticed that it wasn’t shown as sold on the website.... Me: That’s not the same account you have on the website..... it says there are suppose to be 1500 Pokémon in the bag this one shows at most 950 and it’s in two different languages Me: Can you please just let me know what’s going on? Because honestly the no responses make me think you took me for a fool Me: ?????????? Me: Why are you ignoring me?? Me: If you aren’t going to give me My account then give me my money back. You aren’t telling me what’s going on Me: This is my last time asking. What is going on? Did the money clear? Am I getting my account? Are you going to answer me?? If I don’t get an answer I’m gonna report this on player up
How can you protect yourself from these type of scams in the future? I strongly recommend in the future to use PlayerUp Middleman Services to protect yourself from these type of scams. Here is how it works for buyers (Buyers Guide) and here is how it works for sellers (Sellers Guide). Is there anything we can do to assist you still with this dispute? Please read this guide (Guide - Combat Fraud Service). All we need is the scammers full name and address and we can assist you further. What can you do next to resolve this issue? Since this is a PayPal transaction, you need to immediately go to PayPal and open a dispute hopefully before the seller moves those funds. In order to do that, go to your paypal receipt, and see the area where it says resolution or dispute payment. Open a dispute and provide them as much proof as possible. Contact PayPal as well and ask them what you need to do to win a dispute. Keep in constant communication with paypal. If you sent the payment by family and friends then unfortunately those funds are lost as you cannot dispute those payments and we strongly advise against sending friends and family payments in the future even if the seller requires it you can easily say no. For more information, please contact PayPal. Can PlayerUp provide compensation for this dispute? Since this is a non middleman transaction and PlayerUp wasn't directly involved with safeguarding your payment and guaranteeing your transaction we will unfortunately not be able to provide any compensation for you on this transaction as you dealt directly with the individual for which you're submitting a complaint against in this ticket. However if you're able to locate his full name and address, we can possibly go after him but there is no guarantee we'll be able to recover any lost funds - Guide - Combat Fraud Service How can I protect myself in the future? We strongly advise that you don't conduct business offsite. This is the #1 way scammers attract buyers and sellers is they lure them offsite and then bait them into anything because they have no consequences for their actions. If you did business on site, then disregard this message as the majority of scams are done offsite. . .
