I began the purchase process for an account on the 7th of March that is still not yet complete. I don't even mind waiting the excrutiating amount of time, however I have paid twice. After not getting anywhere through the tickets, I followed a link through PayPal to a safecharge support email address. they stated they know about the payments, and that they can't resolve as they are just facilitators for the payment but to message here. There was also a link to a live chat but no one was there at this time. Please help with the double charge, and if possible to help complete the transaction, it's been 8 days since the 3 way ticket began. And I'm without (double) the money and the account. -Mic
Thank you for contacting PlayerUp Support. Please note that you have reached the wrong department as this is general support, not middleman support. We would be more than happy to assist you here but we need to send you to the correct department. How can I contact middleman support if I have an active order opened? If you have an active order with PlayerUp Middleman Support (@Middleman), then we ask that you use the 2 tickets already opened (Private Conversation Ticket and 3 Way Conversation Ticket). Please remain patient as PlayerUp Middleman Support maybe backed up on responses so we ask that you remain as patient as possible. How can I contact middleman support if I am waiting for middleman to activate my order or have questions for middleman support? If you don't have a Private or 3 Way Conversation Ticket opened, please use this link to contact middleman support directly: http://www.playerup.com/conversations/add?to=middleman Why are my support tickets being closed? Please note that we only close tickets if you already have an active ticket opened on the same transaction order. In order for us to better assist you and reduce spam, we ask that you use your original ticket, private conversation ticket or 3 way conversation ticket to communicate rather than opening another ticket.
