Pending 2 Major Issues- URGENT RESPONSE - needed as I tried contacting multiple times without anything

Discussion in 'Help - Ask Support Questions' started by mathewmj1977, 2/27/19.

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  1. mathewmj1977

    mathewmj1977
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    Hello
    I have two major issues and no matter what I send or contact you with no resolution.
    First one I have my credits which I requested for cashout and until now no response regarding them
    You can find the link to withdrawal here
    https://www.playerup.com/conversations/withdraw-playerup-credits.896464/

    Second Issue

    I have paif for Feedback removal with my PayPal 10 days ago and I contacted you to process my order since the 6th day and you even checked the message but did nothing I really need my order to be processed
    You can find the link to the message down below
    https://www.playerup.com/conversati...i-did-not-get-my-purchase-until-today.896863/
     
    #1 mathewmj1977, 2/27/19
    • This user is inactive. Hasn't logged into their account in over 60 days.
  2. OP
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    mathewmj1977

    mathewmj1977
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    Please respond it has been too long already!
    @middelman @Moderator
     
    #2 mathewmj1977, 2/28/19
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    mathewmj1977

    mathewmj1977
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    Am I gonna get any support, my order was more than 12 days ago not, and my credits are gone without knowing their status now.
    And I Contact you with no response at all, even though all my buyer's orders are being processed by middleman why my order or requests arent!
    @Middleman highly appreciate an URGENT and immediate response
     
    #3 mathewmj1977, 3/1/19
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    mathewmj1977

    mathewmj1977
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    Who am I supposed to contact to get this resolved if I contact you and you do not respond yet you respond to all other buyers inquiries and transaction that are way after mine? My issue has been for a really long time almost a month, how and who am I supposed to contact here, I am planning on purchasing other badges and upgrading my membership but if every order I am going to make and my Credit that I cashed out disappears into oblivion this way it is very inconvenient I need someone's help and an urgent resolution to this
    @Middleman @Moderator
     
    #4 mathewmj1977, 3/3/19
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  5. Middleman

    Middleman
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    #5 Middleman, 3/3/19
  6. Middleman

    Middleman
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    We're still working on this.
     
    #6 Middleman, 3/18/19
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